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CABRILLO COLLEGE
Employment Opportunity
Computer Systems Maintenance Technician
CL09-33 Information Technology / Computer Technology Center
Apply by: 4:00 p.m., Tuesday, December 1, 2009
About the position:
Information Technology services are provided at various campus
locations. The currently advertised assignment will perform computer
systems maintenance services at Cabrillo’s Computer Technology Center
located on the Aptos campus.
Examples of Duties:
Under the general supervision of the Technology Services Manager in
consultation with the Computer Lab Coordinator:
· Sets up and operates telecommunications and/or networking equipment
at various locations; may require driving a college vehicle or
cart
· Configures, installs, tests and troubleshoots personal computer,
local area network/wide area network/Internet and related hardware
and
software
· Processes orders for hardware and software for predetermined
vendors
· Maintains inventory and related records of personal computer
hardware, software, licensing agreements, etc.
· Works with users regarding personal and on-line applications while
keeping abreast of changes in technology
· Trains end users in use of new equipment and software
· Monitors the computer installation room equipment and environment
· Monitors on-line systems and responds to inquiries from computer
users
· Provides technical assistance and instruction to users in assigned
areas
· Maintains logs and records related to the work performed
· Documents all procedures and software load procedures
· Performs related duties as required or assigned
Minimum Qualifications:
Equivalent to two years of college level coursework in computers and
related technology or related field, AND two years of increasingly
responsible experience working with the operating systems and
hardware
configurations outlined above.
Please Note: Additional experience as outlined above may be
substituted for the education on a year for year basis and/or
additional education may be substituted for the experience on a year
for year basis.
Knowledge of:
· Techniques and terminology used in the operation of personal
computer systems
· Applicable operating environments, commands and structures DOS,
Windows, Macintosh, UNIX, Microsoft Networking, client server
environments
· Installation, configuration, operation, troubleshooting,
maintenance, repair, backup and restore procedures for personal
computers and network systems
· Personal computer and local area network hardware and software,
operations and principles
· Microcomputer applications commonly used at a community college
· Data base programs commonly used on personal computers and in a
client server environment
· Internet access, installation of software, applets, hardware needs,
security issues, limitations, E-mail
· Personal computer system design options and specifications
· Techniques for communicating with individuals of diverse academic,
ethnic, socio-economic and cultural backgrounds
Skill in and ability to:
· Install, configure, test and troubleshoot a wide range of personal
computer hardware and software
· Monitor and respond to equipment and network system status messages
· Confer with users, supervisors and other technicians to
troubleshoot
and resolve problems
· Provide instruction to users in hardware and software capabilities,
application and operations; keep abreast of changes in
technology
· Organize and prioritize work to meet critical deadlines;
maintain
accurate logs and records
· Develop written documentation of procedures used in a clear,
concise
and readable format
· Assess current and future computer and software needs and provide
clear, written requirements
· Design and provide hardware and software specifications to end
users
to be used in purchasing decisions
· Read, analyze and interpret technical manuals, procedures and
instructions
· Define problem areas, collect and evaluate data, and make
appropriate recommendations
· Make mathematic calculations accurately and rapidly
· Clearly and effectively present complex, technical information and
issues, both orally and in writing, to both technical and
non-technical staff
· Communicate effectively, both orally and in writing
· Analyze detailed information and respond accordingly
· Exercise discretion and safeguard the confidentiality of
information
· Understand and follow oral and written directions
· Trace, identify, and resolve hardware and software malfunctions
· Appropriately respond to system generated messages
· Establish and maintain effective working relationships with those
contacted in the course of the work, including staff, users,
operating
departments, and representatives from vendors
Other Requirements:
· Must be able to safely lift and move boxes and equipment weighing
up
to 40 pounds, and to move heavier equipment with assistance
· Must be able to crawl, bend, stoop, and work in small spaces, and
walk and stand for extended periods of time
· Must be willing to work days, evenings, and weekends at various
campus locations
· May be required to possess (at time of hire) and maintain a valid
California driver's license and a safe driving record in order to
drive a vehicle, including college carts
Salary:
*$3,609 to $3,979 per month to start, plus fringe benefits, seven-
step
schedule to $4,836 per month plus employer-paid retirement
contribution (PERS). Full-time, 11 months per year; Monday
through
Friday, 8:00 a.m. – 5:00 p.m. Position scheduled to begin as soon as
possible, pending funding and Governing board ratification.
*Cabrillo College reserves the right at its discretion to hire
classified employees at a higher starting step placement, up to step
three, in acknowledgement of an individual’s previous job-related
experience or factors as may be determined upon submission of
appropriate written documentation.
Currently Cabrillo College provides a benefit stipend up to $7,832
per
year for employee only and up to $14,999 per year for employee plus
one dependent, and $20,686 per year for employee plus two dependents
for medical, dental, life insurance and long-term disability
insurance.
Each employee hired into a classified position shall contribute to
membership dues or service fee or charitable contribution at the
current rate of gross salary per month.
How to Apply:
Application forms may be obtained through the Human Resources web
site: http://www.cabrillo.edu/services/hr/apps/index.html
OR at the office location noted below.
Cabrillo College, Human Resources Department
6500 Soquel Drive, Aptos, CA 95003
Phone: (831) 479-6217
OR FAX to: (831) 477-3545
**EACH APPLICANT MUST SUBMIT:
a) Completed and signed Cabrillo College application
b) Resume – job related
c) One to three recent letters of recommendation which address the
candidate’s ability to perform the duties of this position
d) Criminal History Inquiry Supplemental to Application
e) Verification of educational qualifications (Foreign transcripts
must be translated to determine equivalency to U.S. standards. Any
fee
for such translation is paid by the applicant).
· Transcripts from all colleges attended (copies are acceptable) or
official proof of request for transcripts, to demonstrate the
qualification re: college coursework listed in this announcement. If
selected it is the responsibility of the candidate to provide
official
transcripts, diplomas, degrees, or other documents as may be
requested
f) Copy of valid California driver’s license
g) Current DMV printout
** If any of the above materials are not submitted with your
application packet, your materials will be deemed incomplete and will
not be forwarded to the committee for screening.
Please notify the Human Resources Department if you require any
special accommodation(s) in meeting these requirements.
Selection Procedure:
Applications will be reviewed by a search committee, which will
determine the applicants to invite for interviews based on appraisal
of qualifications as documented by application materials submitted.
Performance exam(s) may be administered. An eligibility pool may be
established.
Candidates selected for employment with Cabrillo College must agree
to
be fingerprinted, provide current tuberculosis test results, provide
proof of eligibility for employment in the United States and present
a
valid Social Security card upon hire.
Application Deadline:
All application materials MUST be received in the Human Resources
Department by: 4:00 p.m., Tuesday, December 1, 2009.
(Postmarks or e-mail transmittals are not accepted.)
Cabrillo College seeks applications from all qualified individuals.
It
is the continuing goal of Cabrillo College to hire and retain staff
that reflect the rich diversity and cultural heritage of the college
district and its student body.
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